Social Customer Relationship Management (Social CRM) is an innovative tool aimed at assisting enterprises in establishing an efficient social media marketing matrix system. It effectively manages and operates own social media platform, helps clients integrate customer resources and data, and forms a positive closed-loop of "touch acquisition - precipitation operation - consumption conversion - retention and repurchase" for customers, and fully uses customer private traffic pool to establish a novel marketing relationship that is more intelligent and efficient.
Community operation,Reach customers through all channels and multiple touches Mobile and personalized intelligent services
Quickly win more customers,Customer attraction, consultation, and clue filtering.Visual marketing process monitoring
High conversion,Follow up on customer situations at any time during business opportunity conversion.Controllable and traceable whole-process of community marketing and management
