The group customer service guarantee solution is a comprehensive service platform aimed to improving service quality with group customer as the core.
The platform aims to building service support platform that involves the whole life cycle of group customer business. Through key modules of customer management, service provisioning, service guarantee, fault early warning and customer view, it strives to achieve quality monitoring and guarantee of the whole-process, whole-link network quality and service of group customer business. By providing customers with proactive guarantee and quick resource scheduling capability, it attempts to provide excellent service experience and business reliability.
Group and time-based inspection and monitoring
View exclusive to customers
Provisioning of group customer service of capability orchestration with one key
Multi-dimensional group customer service Analysis of guarantee
